Private Transfer

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Informations

PRIVATE TRANSFER performed in executive cars, minivans or minibuses, between the cities of São Paulo and Ilhabela (Round trip only). The convenience of this transfer model is that the vehicle will be private to you, so you can choose the best time and place of embarkation and disembarkation. Private transfer as per customer request

Transfer:
– Departure time: to be arranged
– Place of embark: to be arranged
– Place of debark: to be combined

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Included: Private transfer service between source and destination to be defined by the client.
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Some advantages of private transfer:
– Choice of the best times;
– Choice of the best places of embarkation and disembarkation;
– On call 24 hours;
– Cars with spare drivers;
– Highly trained and qualified professionals to provide the best service.

Important Notes:
– In order to make the transfer reservation, it is mandatory to inform the full name and identity document (ID or CPF of all passengers – adults and children);
– In the case of foreigners, in order to make the transfer reservation, it is mandatory to inform the full name and identity document (RNE or Passport of all passengers – adults and children);
– At the time of purchase, it is necessary to inform the time, place of embarkation and disembarkation. The information provided is the responsibility of the passenger;
– It is mandatory to present personal document with photo at the time of boarding;
– Amounts expressed in Reais per person.

General observations:
– The service is totally private;
– This type of service is not shared with other passengers;
– Times are subject to change due to unforeseen events and according to the traffic of the day;
– Transfers can be made in cars, vans or minibuses, as requested by the client.

Information Register:
– The customer is solely responsible for the information and personal data registered on the site, being used for scheduling and providing the contracted services;

Children Policy:
– It is mandatory to inform the full name and ID or CPF of the children at the time of booking;

Cancellation Policy:
– Cancellation can only be made up to 48 hours before the service;
– Cancellation may not be made on or after the service date;
– If you need to cancel or change your reservation, please contact our service channels: Tels: (12) 3896-6180 / 3896-6519 (from 09:00 to 18:00) / Whatsapp: (12 ) 99616-5556 (from 9am to 10pm) / Email: contato@webtur.com
– No show at the place and time booked does not entitle you to any kind of refund;
– Refund: will be made if the cancellation request is requested within 48 hours before the service to be performed (after this deadline, the full amount will be charged as “no-show”);
– ADM Fee: If the cancellation request is requested within 48 hours prior to the service to be performed, an administrative fee of approximately 5% of the total purchase price, deducted directly from the amount to be refunded, will be charged for administrative expenses – credit card fee, PayPal, PayPal and / or similar;
– For regular transfers, other times, directions or other information, please contact us through our service channels.

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